Bluebay Grand Esmeralda Hotel - Playa del Carmen

Chetumal-Puerto Juarez Km 300. Playa Del Carmen, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Bluebay Grand Esmeralda Hotel - Playa del Carmen

Free Wi-Fi
Free parking
Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

24-hour business center

Food/ Drinks

Poolside snack bar

A la carte restaurant

Pub

Cafe

Dining room

Picnic area/ Tables

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

The deluxe Bluebay Grand Esmeralda Hotel is situated in the middle of Playa del Carmen close to Morph Kiteboarding Maroma Beach, Nuestra Senora del Carmen Catholic Church and Temazcal Natura. Renovated in 2007, the hotel features contemporary architecture.

Set near to stunning beaches close to mangroves and a rainforest. There are bars, golf courses and restaurants in the area.

Boutiques and shops are within easy reach of the hotel.

The hotel enjoys a convenient location within 40 minutes' drive from Cancun International airport.

Rooms

Bluebay Grand Esmeralda Hotel offers 984 annex rooms with a beautiful view of the sea. The rooms feature a luxurious interior.

Eat & Drink

A hot buffet breakfast is served in the ground-floor dining room. There is a restaurant serving Mexican dishes on site. The beer bar serves wines, soft drinks and cocktails.

Services

The hotel offers a safe deposit box, a car park and a gift shop and such services as shuttle service, 24-hour security and turndown service.

Relax

Guests can unwind using a spa lounge, a Jacuzzi and a sauna available on site. Snorkeling, water skiing and boating along with aqua fitness, yoga classes and gymnastics classes ensure guests' active pastime.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2007.  Number of floors:   4.  Number of rooms:   984.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Kayaking
  • Wind surfing
  • Scuba diving
  • Sailing
  • Boating
  • Aqua fitness
  • Water skiing
  • Outdoor tennis court
  • Handball
  • Volleyball
  • Golf course
  • Billiards/ Pool tables
  • Table tennis
  • Archery
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • Continental breakfast
  • A la carte restaurant
  • Pub
  • Cafe
  • Lobby bar
  • Poolside snack bar
  • Picnic area/ Tables
  • Catering service

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Beach towels
  • Aqua park
  • Animation team
  • Karaoke
  • Live entertainment
  • Garden area
  • Theater
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Ocean view

Room facilities

  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Paid mini-bar
  • Connecting rooms
  • Dining room
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Room toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 1 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay for free in a crib. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Bluebay Grand Esmeralda Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Chetumal-Puerto Juarez Km 300. Playa Del Carmen, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    6.6 mi
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    4
  • Number of rooms:
    984

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

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Rooms and availability

Bluebay Grand Esmeralda photos Room
Double Room
Bed type: 1 Single bed or Double bed or Double bed or Twin beds
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  • Air conditioning
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Standard|DOUBLE GARDEN VIEW

Room facilities
    King Suite
    Bed type: King-size bed
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    Suite
    Bed type: Double bed
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    Superior Room
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    Bluebay Grand Esmeralda photos Room
    Deluxe Single Room
    Bed type: 1 Single bed or 2 Single beds or Twin beds
    Size: 380 sq. feet
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    • Air conditioning
    • Private bathroom
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    Deluxe|Deluxe Garden View

    Room facilities
      Deluxe Triple Room
      Bed type: Sleeping arrangements for 3 persons
      Size: 380 sq. feet
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      Deluxe|Trp, Deluxe Garden View All Inclusive ( All inclusive )

      Diamond Room
      Bed type: Sleeping arrangements for 3 persons
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      Deluxe|Luxury Experience at Blue Diamond Adults Only

      Luxury Room
      Bed type: Double bed
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      Deluxe|Luxury Experience at Blue Diamond Adults Only

      How to reach hotel

      hotel Bluebay Grand Esmeralda Hotel - Playa del Carmen Playa del Carmen location
      Show big map »

      Hotel Address:

      Chetumal-Puerto Juarez Km 300. Playa Del Carmen, Playa del Carmen, Mexico, 77710

      Get directions
      City Center
      • Playa del Carmen
        6.6 mi
      Airports
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  12 pm
      • Year renovated:
        2007
      • Number of floors:
        4
      • Number of rooms:
        984

      Hotel Awards

      MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Mexico

      Use Badge

      Bluebay Grand Esmeralda Location

      Legend
      • Current hotel
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      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
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      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      Route Planner
      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

      Local attractions

      • Cenote Chaak Tun - 4.6 mi
        Av. Juarez, Playa del Carmen
      • Cavernas Chaaktun - 4.6 mi
        Playa del CarmenMexico
      • Sian ka'an Jeep Tour Expedition - 5.4 mi
        Monte de los Cibeles, Playa del Carmen
      • Whale Shark Tour - 4.6 mi
        Playa Del Carmen-Isla Mujeres -Holbox
      • Casa Cenote - 5.4 mi
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  12 pm
      • Year renovated:
        2007
      • Number of floors:
        4
      • Number of rooms:
        984

      Hotel Awards

      MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Mexico

      Use Badge

      Hotels nearby
      Cities nearby

      Bluebay Grand Esmeralda Reviews

      Guest reviews are submitted by our customers after their stay at Bluebay Grand Esmeralda

      Average guest rating

      7.2out of 10
      Very good
      Based on 29 reviews

      Guest reviews

      • Older travelers
        9.2

        Service & staff were very efficient cordial & welcoming. Especially Mr Rubio.

        The beach & actually the fact that when we arrived at the hotel they had NO record of our having booked through your agency!

      • Older travelers
        9.6

        The Beach is very poor and the Beach upkeep is very poor.

      • Couple
        8.8

        Very nice hotel. I never eat that good in an all inclusive resort. The food in the seafood restaurant was excellent. I spent the new year eve there it was amazing, we had a four course dinner with a show and than another show and than a dancing party on the beach with fire works. I never saw the buffets closed, you can eat and drink at any time you want.

        The resort is very big, you have to walk a lot or wait for the cars to take you. I was there on Dec 31 and Jan 1st, the weather was a little bit windy speacialy on the beach, it was still nice to stay on the beach but not to swim.

      • Couple
        8.8

        The service was really really good kind and caring staff, the hotel is very beautiful and calm, good food, quiet and beautiful beach especially in the part of the VIP. The hotel's facilities are good. Overall a quiet vacation luxurious dream

        The hotel is very large, beautiful and fun to walk the trails, but sometimes it's a bit disturbing especially when you need a little something like an Internet connection for a moment, I would recommend the hotel to increase the frequency of the golf car transport and install WI-FI in the rooms for the convenience of guests. Beyond that I did not like the experience of salespeople I sell hotel vacation packages. The way this was done was not reliable. the food in the extra 5 specific resturants us less good then the buffet

      • Group of friends
        7.0

        The resort was fairly nice and affordably priced.

        The food was mediocre and sometimes plain bad. The drinks were not good. Apparently there's a gold VIP wristband you can buy that gets you better drinks, but I wasn't aware of that prior to arrival. The customer service was ok and they often forgot things. Booking dinner reservations was annoying as you couldn't do it until the day prior and they fill up quickly.

      How to reach hotel

      hotel Bluebay Grand Esmeralda Hotel - Playa del Carmen Playa del Carmen location
      Show big map »

      Hotel Address:

      Chetumal-Puerto Juarez Km 300. Playa Del Carmen, Playa del Carmen, Mexico, 77710

      Get directions
      City Center
      • Playa del Carmen
        6.6 mi
      Airports
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  12 pm
      • Year renovated:
        2007
      • Number of floors:
        4
      • Number of rooms:
        984

      Hotel Awards

      MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Mexico

      Use Badge