Bluebay Grand Esmeralda

Chetumal-Puerto Juarez Km 300. Playa Del Carmen, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Bluebay Grand Esmeralda

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-hour

24-hour reception

 Swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Aqua park

Tennis court

Golf course

Archery

Scuba diving

Wind surfing

Water skiing

Sailing

Boating

Kayaking

Billiards/Pool tables

Table tennis

 Spa and relaxation

Spa & wellness center

Reflex massage

Steam bath

Jacuzzi

 Breakfast

Continental breakfast

Overview

Bluebay Grand Esmeralda is a 4-story hotel in Playa del Carmen on the white-sand beach. The impressive hotel is set in a contemporary building in the middle of Playa del Carmen.

The hotel is set in the beautiful location 8.3 km away from 28 de Julio Square, 5th Avenue and Xel Ha.

Set close to mangroves and a rainforest, this hotel offers access to a natural beach with outdoor chaise lounges and umbrellas.

Guests can reach Bluebay Grand Esmeralda Hotel by car from Cancun International airport in 40 minutes.

Rooms

The property comprises 984 annex rooms equipped with a ceiling fan, a private safe, TV, a minibar and high-speed internet. They come with a small fridge and coffee/tea makers as well as bathrooms with a shower, a hairdryer and complimentary toiletries.

Eat & Drink

Guests are offered a hot buffet breakfast served in the dining area. The restaurant menu features Mexican dishes. At the small sports bar guests will enjoy a selection of wines, soft drinks and cocktails.

Services

The hotel offers car rental services for travelling a lively area.

Relax

Such entertainment events as animation, karaoke and live performances arranged at the property. Active guests will enjoy snorkeling, kayaking and boating provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2007.  Number of floors:   4.  Number of rooms:   984.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Handicap parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Souvenir shop
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Kayaking
  • Aqua fitness
  • Water skiing
  • Scuba diving
  • Wind surfing
  • Boating
  • Sailing
  • Archery
  • Outdoor tennis court
  • Golf course
  • Billiards/Pool tables
  • Aerobics
  • Fitness center
  • Table tennis
  • Handball
  • Volleyball

Services

  • Paid airport shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Bed and breakfast
  • Continental breakfast
  • Breakfast room
  • Restaurant with air conditioning
  • A la carte restaurant
  • Lobby bar
  • Poolside snack bar
  • Pub
  • Cafe
  • Picnic area/Tables
  • Catering service

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Playground
  • Children's pool
  • Game room
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Aqua park
  • Animation team
  • Karaoke
  • Live entertainment
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Garden area
  • Theater
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Ocean view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Dining room
  • Terrace
  • Balcony
  • Rollaway beds
  • Chaise lounges
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Fan/Extractor
  • Paid mini-bar

Bathroom

  • Shared bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 1 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay for free in a crib. 

How to reach hotel

hotel Bluebay Grand Esmeralda Playa del Carmen location
Show big map »

Hotel Address:

Chetumal-Puerto Juarez Km 300. Playa Del Carmen, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    6.6 mi
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    4
  • Number of rooms:
    984

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Bluebay Grand Esmeralda photos Room
Double Room
Bed type: Double bed or Double bed or Twin beds or 1 Single bed
Size: 380 sq. feet
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  • Air conditioning
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Standard|Double Garden View

Room facilities
    Suite
    Bed type: Double bed or 1 Single bed
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    Suite|Swim Up Suite Garden View

    Room facilities
      Superior Double Room
      Bed type: Double bed
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      Superior Room, Garden View

      Bluebay Grand Esmeralda photos Room
      Deluxe Double Room
      Bed type: Double bed or 1 King-size bed or 1 Double bed or Twin beds
      Size: 380 sq. feet
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      • Air conditioning
      • Private bathroom
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      Deluxe|Deluxe Garden View

      Room facilities
        Deluxe Suite
        Bed type: Double bed or 1 Single bed
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        — Less information+ More information

        Suite|Deluxe Jacuzzi Suite

        Room facilities
          Diamond Room
          Bed type: Sleeping arrangements for 3 persons
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          — Less information+ More information

          Deluxe|Luxury Experience at Blue Diamond Adults Only

          Luxury Double Room
          Bed type: Double bed or 1 Single bed
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          Deluxe|Luxury Experience at Blue Diamond Adults Only

          How to reach hotel

          hotel Bluebay Grand Esmeralda Playa del Carmen location
          Show big map »

          Hotel Address:

          Chetumal-Puerto Juarez Km 300. Playa Del Carmen, Playa del Carmen, Mexico, 77710

          Get directions
          City Center
          • Playa del Carmen
            6.6 mi
          Airports
          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  12 pm
          • Year renovated:
            2007
          • Number of floors:
            4
          • Number of rooms:
            984

          Hotel Awards

          MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

          According to guest reviews, the hotel has been rated as
          Best Luxury Hotels in Mexico

          Use Badge

          Bluebay Grand Esmeralda Location

          Legend
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          • Airports
          • Underground stations
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          • Parks
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          • Museums
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          • General

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          Local attractions

          • Cenote Chaak Tun - 4.6 mi
            Av. Juarez, Playa del Carmen
          • Cavernas Chaaktun - 4.6 mi
            Playa del CarmenMexico
          • Sian ka'an Jeep Tour Expedition - 5.4 mi
            Monte de los Cibeles, Playa del Carmen
          • Whale Shark Tour - 4.6 mi
            Playa Del Carmen-Isla Mujeres -Holbox
          • Casa Cenote - 5.4 mi
          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  12 pm
          • Year renovated:
            2007
          • Number of floors:
            4
          • Number of rooms:
            984

          Hotel Awards

          MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

          According to guest reviews, the hotel has been rated as
          Best Luxury Hotels in Mexico

          Use Badge

          Hotels nearby
          El Dorado Maroma
          4 stars
          5 km
          Cities nearby

          Bluebay Grand Esmeralda Reviews

          Guest reviews are submitted by our customers after their stay at Bluebay Grand Esmeralda

          Average guest rating

          7.2out of 10
          Very good
          Based on 29 reviews

          Guest reviews

          • Older travelers
            9.2

            Service & staff were very efficient cordial & welcoming. Especially Mr Rubio.

            The beach & actually the fact that when we arrived at the hotel they had NO record of our having booked through your agency!

          • Older travelers
            9.6

            The Beach is very poor and the Beach upkeep is very poor.

          • Couple
            8.8

            Very nice hotel. I never eat that good in an all inclusive resort. The food in the seafood restaurant was excellent. I spent the new year eve there it was amazing, we had a four course dinner with a show and than another show and than a dancing party on the beach with fire works. I never saw the buffets closed, you can eat and drink at any time you want.

            The resort is very big, you have to walk a lot or wait for the cars to take you. I was there on Dec 31 and Jan 1st, the weather was a little bit windy speacialy on the beach, it was still nice to stay on the beach but not to swim.

          • Couple
            8.8

            The service was really really good kind and caring staff, the hotel is very beautiful and calm, good food, quiet and beautiful beach especially in the part of the VIP. The hotel's facilities are good. Overall a quiet vacation luxurious dream

            The hotel is very large, beautiful and fun to walk the trails, but sometimes it's a bit disturbing especially when you need a little something like an Internet connection for a moment, I would recommend the hotel to increase the frequency of the golf car transport and install WI-FI in the rooms for the convenience of guests. Beyond that I did not like the experience of salespeople I sell hotel vacation packages. The way this was done was not reliable. the food in the extra 5 specific resturants us less good then the buffet

          • Group of friends
            7.0

            The resort was fairly nice and affordably priced.

            The food was mediocre and sometimes plain bad. The drinks were not good. Apparently there's a gold VIP wristband you can buy that gets you better drinks, but I wasn't aware of that prior to arrival. The customer service was ok and they often forgot things. Booking dinner reservations was annoying as you couldn't do it until the day prior and they fill up quickly.

          How to reach hotel

          hotel Bluebay Grand Esmeralda Playa del Carmen location
          Show big map »

          Hotel Address:

          Chetumal-Puerto Juarez Km 300. Playa Del Carmen, Playa del Carmen, Mexico, 77710

          Get directions
          City Center
          • Playa del Carmen
            6.6 mi
          Airports
          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  12 pm
          • Year renovated:
            2007
          • Number of floors:
            4
          • Number of rooms:
            984

          Hotel Awards

          MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

          According to guest reviews, the hotel has been rated as
          Best Luxury Hotels in Mexico

          Use Badge